Helium Customer Fields

Name: Helium Customer Fields
Brand: Helium
Rating: 4.5 (249 reviews)

Pricing: From $12/month. Free trial available.
Rating: 4.5 (249)
Developer: Helium

Create customer sign-up forms as unique as your business, and save custom data to customer accounts.

Helium Customer Fields is your one-stop shop to collect and manage customer information. Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and/or customer metafields. Personalize forms with rules and variables, or tag customers automatically based on form input. Use our integrations to sync customer data with your business/marketing tools.

Simple drag-and-drop form builder with field types for nearly any use case
Approve Wholesale/B2B customers with account approval or email verification
Allow customers to edit their own data (name, email, or custom fields)
Configure automatic and/or conditional customer tags to organize customer groups
Developer-friendly! Front-end and back-end APIs are available for custom builds

Popular with stores like yours: Based in United States

Languages

English

Works with

Customer accounts
Shopify Flow
Shopify Admin
Zapier
Alloy
Slack
CustomerHub
Happy Birthday Discounts
Omnisend

Pricing

Lite

$12 / month

All standard Shopify fields
Account approval & email verification
Edit account page
Email notifications for staff
Sync 5k customers
2 forms

14-day free trial

Pro

$26 / month

All 'Lite' features, plus:
Custom fields (metafields)
Customer auto-tagging
From logic / conditional rules
App integrations
Sync 10k customers
5 forms

14-day free trial

Advanced

$60 / month

All 'Pro' features, plus:
Priority support
REST API access
Sync 50k customers
Unlimited forms

14-day free trial

Plus

$200 / month

All 'Advanced' features, plus:
Dedicated account manager
Sync more than 50k customers
Plans start at $200
See all pricing options for more info

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (249)

Overall rating

4.5

Counts per rating level

94% of ratings are 5 stars
233
2% of ratings are 4 stars
6
2% of ratings are 3 stars
6
0% of ratings are 2 stars
2% of ratings are 1 stars
4

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly value this app for improving customer onboarding and registration on Shopify, especially for B2B with needs like tax-exempt document collection. It offers robust form customization, including email verification and conditional inputs, and integrates well with other apps. Its reliable performance and user-friendly interface are notable, and the responsive customer support is frequently praised, enhancing its appeal for stores aiming to boost customer interactions and compliance.

December 30, 2025

Really good customer service, fairly full-featured and pretty easy to use customer form/registration app. There is a decently-documented API for hooking into form events. I would like to be able to add html to form labels, and also have built-in integration with Google Analytics.

Lawnbright

United States

Over 5 years using the app

Helium replied December 31, 2025

Thank you for the review and for the candid feedback 🤩 We are already discussing with the team the merits of a GA integration.
Please reach out to us with any other thoughts on how to make Customer Fields better, and we hope you have a wonderful new year 🥳

January 21, 2026

Does exactly what we need it to for Onboarding businesses onto our platform with a registration form. 5 stars alone just for the amazing customer service and custom help with running the app as well! Jakin is the best! Thanks.

Holiday Print & Promotions Ltd.

Canada

About 1 month using the app

December 18, 2025

We use this app to collect and approve signup form inquiries for our wholesale only store. It was easy to setup, works as you would expect, and the team was very responsive when I had questions and needed a little setup help.

TOPS Malibu Wholesale

United States

About 1 month using the app

Helium replied December 22, 2025

Amazing! Thank you so much for taking the time to leave this review, especially during the frantic scurry of the holidays 🎄

We are stoked to be a part of your Shopify journey and please don't hesitate to reach out to us again if you have any further questions or needs. We're here for it! Also, we had no idea there were so many party favors made in the USA 🇺🇸