Helium Customer Fields

Name: Helium Customer Fields
Brand: Helium
Rating: 4.6 (266 reviews)

Pricing: From $12/month. Free trial available.
Rating: 4.6 (266)
Developer: Helium

Create customer sign-up forms as unique as your business, and save custom data to customer accounts.

Helium Customer Fields is your one-stop shop to collect and manage customer information. Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and/or customer metafields. Personalize forms with rules and variables, or tag customers automatically based on form input. Use our integrations to sync customer data with your business/marketing tools.

Simple drag-and-drop form builder with field types for nearly any use case
Approve Wholesale/B2B customers with account approval or email verification
Allow customers to edit their own data (name, email, or custom fields)
Configure automatic and/or conditional customer tags to organize customer groups
Developer-friendly! Front-end and back-end APIs are available for custom builds

Popular with stores like yours: Based in United States

Languages

English

Works with

Customer accounts
Shopify Flow
Shopify Admin
Zapier
Alloy
Slack
CustomerHub
Happy Birthday Discounts
Omnisend

Pricing

Lite

$12 / month

Features

All standard Shopify fields
Account approval & email verification
Edit account page
Email notifications for staff
Sync 5k customers
2 forms

14-day free trial

Pro

$26 / month

Features

All 'Lite' features, plus:
Custom fields (metafields)
Customer auto-tagging
From logic / conditional rules
App integrations
Sync 10k customers
5 forms

14-day free trial

Advanced

$60 / month

Features

All 'Pro' features, plus:
Priority support
REST API access
Sync 50k customers
Unlimited forms

14-day free trial

Plus

$200 / month

Features

All 'Advanced' features, plus:
Dedicated account manager
Sync more than 50k customers
Plans start at $200
See all pricing options for more info

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (266)

Overall rating

4.6

Counts per rating level

94% of ratings are 5 stars
249
3% of ratings are 4 stars
7
2% of ratings are 3 stars
5
0% of ratings are 2 stars
2% of ratings are 1 stars
5

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants highly value this app for enhancing customer experiences and streamlining operations, especially in B2B and wholesale. It supports complex forms, email verification, and tax document collection, improving onboarding and compliance. Features include conditional inputs and integration capabilities, with customizable data fields and form aesthetics. The app's performance is reliable, and the support team is noted for their quick and effective issue resolution.

February 11, 2026

Very helpful and kind support team
As a Japanese user, I was a bit worried about the language barrier, but the support team was very patient and kind. They solved a complex database issue for me quickly. It’s a great app with an even better support team. Thank you for your help!

MINAKI

Japan

About 4 years using the app

Helium replied February 12, 2026

この度はレビューをご投稿いただき、誠にありがとうございます。Jakinがお客様をサポートし、丁寧かつ迅速に問題を解決できたことを大変嬉しく思います。さらにサポートが必要な場合は、お気軽にお知らせください。改めまして、サポートに心より感謝申し上げます。

February 4, 2026

Jakin's support was top notch. I'm in the US and his timing was in line with my working hours so that was super helpful.

He suggested code edits and even performed them for me when I couldn't get the results I needed. Highly suggest this app and Helium support.

Prodigy Disc

United States

About 3 years using the app

Helium replied February 4, 2026

Amazing! Thank you for taking the time to leave this review! As an office full of diskheads, know that this review has been circulated and celebrated, and Jakin has been properly patted on the back. Also, that D2 in the 400 plastic is something I think I need in my bag 😍

December 30, 2025

Really good customer service, fairly full-featured and pretty easy to use customer form/registration app. There is a decently-documented API for hooking into form events. I would like to be able to add html to form labels, and also have built-in integration with Google Analytics.

Lawnbright

United States

Over 5 years using the app

Helium replied December 31, 2025

Thank you for the review and for the candid feedback 🤩 We are already discussing with the team the merits of a GA integration.
Please reach out to us with any other thoughts on how to make Customer Fields better, and we hope you have a wonderful new year 🥳