Helium Customer Fields
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Create customer sign-up forms as unique as your business, and save custom data to customer accounts.
Helium Customer Fields is your one-stop shop to collect and manage customer information. Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and/or customer metafields. Personalize forms with rules and variables, or tag customers automatically based on form input. Use our integrations to sync customer data with your business/marketing tools.
- Simple drag-and-drop form builder with field types for nearly any use case
- Approve Wholesale/B2B customers with account approval or email verification
- Allow customers to edit their own data (name, email, or custom fields)
- Configure automatic and/or conditional customer tags to organize customer groups
- Developer-friendly! Front-end and back-end APIs are available for custom builds
- Popular with stores like yours
- Based in United States
- Highlights
- Works with the latest themes
Languages
English
Works with
- Customer accounts
- Shopify Flow
- Zapier
- Alloy
- Slack
- CustomerHub
- Happy Birthday Discounts
- Omnisend
Categories
Customer login
Account management
Access control
Form types
Customization
Data management
Pricing
Lite
$12 / month
- All standard Shopify fields
- Account approval & email verification
- Edit account page
- Email notifications for staff
- Sync 5k customers
- 2 forms
14-day free trial
Pro
$26 / month
- All 'Lite' features, plus:
- Custom fields (metafields)
- Customer auto-tagging
- From logic / conditional rules
- App integrations
- Sync 10k customers
- 5 forms
14-day free trial
Advanced
$60 / month
- All 'Pro' features, plus:
- Priority support
- REST API access
- Sync 50k customers
- Unlimited forms
14-day free trial
Plus
$200 / month
- All 'Advanced' features, plus:
- Dedicated account manager
- Sync more than 50k customers
- Plans start at $200
- See all pricing options for more info
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (225)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for enhancing customer registration and data management on Shopify, particularly for its ability to let customers edit their profiles and manage complex workflows. It integrates well with apps like Sparklayer and Shopify Flow, offering features like email verification and customer approval processes. The support team is praised for their responsiveness and effectiveness in handling custom adjustments and complex setups.
Phenomenal support
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I originally left a 1-star review due to a serious flaw: the “approve” button wasn’t showing on mobile when the list was long — which made it impossible to approve customers on the go. It had been that way for over a year, and I was told it wasn’t on the roadmap.
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To their credit, Helium’s leadership stepped in quickly after my review. They acknowledged the issue, pushed a hotfix almost immediately, and offered a credit for the inconvenience. The COO even reached out directly and genuinely owned the situation.
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The issue is now resolved, and mobile approvals are working as they should. It shouldn’t have taken this long, but the way they handled it once it reached the right person gives me confidence in their willingness to listen and improve.
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Thanks to the team for finally addressing it.
Thank you for alerting us to that issue 😊 Your review was the feedback we needed to propel the entire team to coding a solution.
Know that the humans at Helium do genuinely care and take every review seriously. A good trait for anyone (not just a team of app developers) is the "willingness to listen and improve" and your feedback allowed us to show that, so thank you again for taking the time to leave that first review AND for being willing to give us another chance.
Don't hesitate to reach out to us with any further questions/feedback. We'll be here 😎
For my client, there was a business requirement to collect a lot more customer information than Shopify native could do. As we have also enabled Sparklayer for their b2b business we needed a tool that would work flawlessly with both Shopify and Sparklayer. Helium Customer Fields is easy to use, reliable and while some configuration issues occurred initially, support was prompt and the client is working as desired. Documentation was a bit slim on the ground when I first implemented things, but once I understood their process, it all got easy. Recommended.
Love this review! We built CF because merchants needed custom data collected during registration and it's great to hear that we're still providing exact and robust solutions. We love Sparklayer and have many shops that use both CF and Sparklayer in tandem to accomplish their goals. Thank you for taking the time to leave this review, and please don't hesitate to reach out to us with any further questions, concerns, or even thoughts on what you'd like to see our app do 😎
Customer Fields has been an outstanding addition to our store for two reasons. The robust features and the exceptional support team.
The app workflows and variable rules you can create are excellent. It was easy to setup rules for collection tax exempt documents for certain states which is very important for our business. This feature alone has significantly improved our customer experience and streamlined our internal workflows.
The support has been amazing! We had some issues with the CSS and Jakin was able to quickly resolve the issue for us.
I highly recommend Customer Fields to anyone looking for a versatile and customizable solution.
Amazing! It is so good to hear that Jakin was able to guide you to a CSS solution 😀 Your registration form looks amazing!
Thank you for taking the time to leave this review. It really means the world to our team. Thank you.
Don't hesitate to reach out to us with any future questions or concerns 😊
Support
App support provided by Helium.
Or visit their support portalResources
Launched
July 22, 2015 · Changelog
Featured in
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